Terms of Service

You must be at least 18 years old and able to enter into a binding agreement to use Showra.

Upload only photos of yourself as an adult. Photos of other people are prohibited, even when they have given you permission. Do not upload photos of children, group photos, or materials you do not have the right to use.

Keep your sign-in email, account access and private recovery links secure. Tell us promptly if you believe someone has accessed your account without permission.

Showra is a self-service website for AI-assisted facial measurements, appearance analysis, improvement plans and hairstyle previews based on your own photos.

Basic analysis provides photo-based estimates and measurements. A full report includes 40 measurement fields, explanations, an improvement plan and six system-selected hairstyle previews. Reports also include eyebrow, beard and glasses previews when those suggestions are relevant to the analysis. A side-profile photo can supplement analysis; hairstyle previews use your front-facing photo.

Showra selects the hairstyle concepts. The image-generation feature does not accept free-form user prompts or additional hairstyle or person reference images. Report questions are for explaining your authorized report, not for requesting unrestricted image generation.

A measurement field may be unavailable because of photo quality, angle, obstruction or the limits of two-dimensional images. Having 40 fields does not mean every photo produces 40 valid numerical measurements.

AI models we use: hairstyle and styling previews are generated with Meta Muse (if unavailable, Black Forest Labs FLUX or Google Nano Banana / Gemini image models); report explanations and answers use OpenAI GPT or Alibaba Qwen; face points use Google MediaPipe on your device; content safety uses Microsoft Azure AI Content Safety. Details: AI models we use.

Measurements, scores, apparent-age estimates, appearance descriptions and previews describe information inferred from a photo. They do not establish your identity, actual age, gender identity, health, character or personal worth.

Lighting, pose, expression, camera settings and image quality can affect results. AI outputs may contain errors, inconsistencies or visual artifacts. Generated previews illustrate possible styling ideas; they do not guarantee what a haircut, product, treatment or other change will look like in real life.

Showra is not a medical service. Reports, plans and answers are not medical diagnoses, treatment recommendations or professional healthcare advice. Consult a qualified professional about health concerns or decisions involving medical or cosmetic procedures.

We aim to preserve your facial features in styling previews, but do not promise that AI-generated images reproduce every detail perfectly. Report materially altered facial features, missing outputs or other delivery problems to support.

Free users receive five successful basic analyses per UTC calendar month. Free use does not require a subscription and does not automatically become paid.

All paid billing options provide the same allowances per service month:

Successful basic analyses

50

Full report with improvement plan and six hairstyle previews

1

Progress saves

2

Successfully answered report questions

5

Front-facing and side-profile basic analyses share the same basic-analysis allowance. Paid allowances do not include an additional free allowance.

A service month follows the calendar-month anniversary of your paid billing-period start. When that date does not exist in a month, the anniversary falls on that month’s last day; later anniversaries continue to use the original billing anchor.

Quarterly and yearly subscriptions release allowances one service month at a time. Unused allowances do not roll over. Renewal and allowance release do not automatically generate a new report.

Failed or incomplete deliveries do not count as successful use. Deleting a successfully delivered result does not restore its allowance. Delivery repairs do not require you to purchase another allowance.

Subscription prices are in US dollars:

These prices are before tax. Checkout shows the total payable, including tax, before you authorize payment. Any monthly equivalent shown for a quarterly or yearly plan is a comparison figure, not a separate monthly charge.

Waffo Pancake is our Merchant of Record. Waffo handles payment collection, receipts and invoices, and the calculation, collection and remittance of transaction taxes. Showra provides the product and product support. Showra does not store your full payment-card number or card security code.

Subscriptions renew automatically for the selected billing period until canceled. We obtain your affirmative agreement to recurring billing before the subscription begins. Your checkout information identifies the billing period and renewal terms.

A price change will not increase the price of a period you have already paid for. We will give at least 30 days’ notice before a subscription price increase takes effect, explain the new renewal price and allow you to cancel before the affected renewal. We will obtain further consent when required by law.

To cancel future renewals, email support@showra.app from your account email and identify the subscription. You can also use the subscription-management or support route provided in your Waffo receipt.

We will confirm the cancellation status and the end of your paid access. Merely leaving the website, deleting a photo or requesting a refund does not cancel renewal.

Cancellation stops future renewals. You can continue using the remaining allowances for your paid period until that period ends, unless the relevant payment is refunded or reversed.

Cancellation alone does not delete your existing reports. Eligible reports remain accessible while retained for a valid history purpose under our Privacy Policy. You do not need to renew solely to view an existing report that you remain entitled to access.

A verified charge taken after cancellation became effective is treated as a billing error under Section 7.

Ordinary refunds

For monthly, quarterly and yearly subscriptions, you qualify for an ordinary full refund when all three conditions are met:

1. We receive your request within 14 days after the payment.
2. You have not successfully used any paid feature after that payment.
3. You have never successfully received an ordinary refund from Showra.

Ordinary-refund eligibility is available once per customer across all plans, renewals and associated accounts. Cancellation, resubscription or account recreation does not renew that entitlement.

We assess the specific payment you identify, including an earlier payment. Each renewal payment starts its own 14-day request window. Monthly allowance releases within a quarterly or yearly payment do not start a new refund window.

An eligible ordinary refund returns the full amount actually paid, with tax handled through the original payment channel and no payment-processing fee deducted.

After 14 days, ordinary refunds are unavailable. We do not provide partial or prorated refunds for unused subscription time.

What counts as paid use

Paid use means a successful paid basic analysis, full report or hairstyle/styling preview, progress save, or AI answer after the payment you want refunded.

A successfully delivered answer that explains that something cannot be determined also counts. Activity before the payment, free features, viewing an existing report, and failed or incomplete deliveries do not count.

Deleting a result or entering a new service month does not erase successful use. Continuing to use paid features while an ordinary-refund request is being reviewed can affect eligibility.

Wrong or duplicate charges

We refund verified wrong or duplicate charges regardless of when they occurred, whether you used paid features, or whether you previously received an ordinary refund.

These corrections do not consume your ordinary-refund entitlement. We handle them through Waffo’s exception process and track the outcome. A delayed or rejected payment-channel request does not make a confirmed billing error resolved. We will not describe money as refunded before the refund succeeds.

Failed delivery

When a paid task fails, we first repair or regenerate the failed part without consuming another allowance.

If we still cannot deliver, we provide a full refund of the original payment through the normal refund process within the 14-day payment window. After that window, we request an exception from Waffo. Exception approval and payment are not guaranteed.

A request received on time keeps its original request date when repair or processing runs past the payment provider’s submission deadline. It then requires Waffo’s exception process; we do not reclassify your request as late because of our processing time.

Delivery-failure refunds are not subject to the unused-feature condition or the once-per-customer ordinary-refund limit, and do not consume that entitlement. Waiting for a task or simply disliking an otherwise properly delivered result does not by itself establish final delivery failure.

How to request help or a refund

Email support@showra.app with your account email, the payment date or receipt reference, and a short explanation. Do not send your full card number or security code.

We provide a case reference and communicate the actual status. A request being submitted or approved does not mean the money has arrived. Payment-channel processing times can vary.

An approved refund can suspend the entitlements associated with the affected payment. A completed refund or payment reversal can remove those entitlements. Correcting an extra charge does not remove access funded by a separate valid payment.

These commercial refund conditions do not limit mandatory consumer remedies, statutory withdrawal rights or payment-provider dispute rights.

You retain your rights in the photos, questions and other content you submit.

You grant Showra a limited permission to host, copy, process and transmit that content to the service providers needed to deliver your requested features, maintain authorized history, protect the service and handle support. This permission is limited by your choices, the stated purposes and our Privacy Policy.

Uploading a photo does not give us permission to publish it as an advertisement, testimonial or public example. Public use requires separate permission. You can withdraw that permission by contacting support.

Our AI providers may not use your photos or identifiable analysis data to train their own models. Showra uses your content to deliver the service by default. Any future use for our own model training requires separate, voluntary and revocable consent. Refusing training permission does not affect your purchase or access to features.

You may download and share outputs that you are entitled to access, subject to these Terms and other people’s rights. Do not present an AI-generated preview as proof of an actual event or change. We do not guarantee that AI-generated output is unique or eligible for copyright protection.

Showra’s branding, software and website design remain the property of their respective owners.

You must not submit, request, generate or distribute:

• Sexual, pornographic or sexually explicit content.
• Violence or graphic gore.
• Hate speech or content promoting hatred against protected groups.
• Content that endangers children, including child sexual exploitation material.
• Deepfakes, face swaps, impersonation or fabricated intimate scenes involving real people.
• Content that infringes copyright, trademarks or other rights.

You must not use Showra to identify or track other people, scrape private information, bypass access controls, evade usage limits or interfere with the service.

Content is subject to safety checks before processing and before generated images are released. Automated checks have limitations; reports and human review support enforcement.

We may block processing or display, remove prohibited content, and suspend or close accounts for serious or repeated violations. Necessary safety restrictions may take effect immediately. Enforcement does not extinguish valid refund claims or mandatory consumer rights.

Report a concern to abuse@showra.app, including a content link or task reference and a brief explanation. Appeal a decision by replying to the decision email or contacting support@showra.app. We aim to provide an initial human response within two business days and updates at least every seven days while a complex report or appeal remains open. Urgent safety concerns receive priority.

To delete a report or other personal data, withdraw processing consent, or close your account, email support@showra.app. The Data and privacy area in Account identifies the relevant account controls; email is the request channel for these actions.

Account closure includes stopping new generation, handling personal-data deletion and arranging cancellation of future subscription charges. We confirm the status of each step. A payment-provider problem does not justify retaining face content that is no longer needed.

Deleting data does not automatically issue a refund or restore used allowances. Open payment and refund cases continue using the minimum records necessary. Financial records do not require us to retain your photos.

Retention, withdrawal, deletion and backup rules are explained in our Privacy Policy.

We use reasonable care in providing Showra, but cannot guarantee uninterrupted access, error-free AI output or a particular real-world appearance outcome. These limitations do not replace our delivery, refund or consumer-law obligations.

We may maintain or update the service. We will not treat a material failure to deliver purchased features as successful delivery merely because some output was produced.

If we discontinue Showra, we will stop new quarterly and yearly sales and future renewals, and arrange to serve existing paid periods. If we cannot continue providing paid service, we will pursue Waffo’s exception process and explain the actual outcome. This is not a promise of a prorated refund for remaining months, and it does not limit mandatory remedies.

Nothing in these Terms excludes liability or rights that cannot lawfully be excluded.

Please contact support@showra.app first so we can try to resolve a concern through discussion. This does not prevent you from exercising mandatory consumer rights in the place where you live or pursuing an available legal or regulatory remedy.

We will give at least 30 days’ notice of material changes to these Terms through the website or your registered email. The notice will explain the effective date. Changes will not retroactively remove rights attached to an earlier payment or an existing dispute.

Further consent will be requested when required. Continued use does not substitute for a separate consent required for recurring billing, sensitive-data processing, training or public use of your content.