Help

Email support@showra.app from your account email and say which subscription. We confirm the cancellation and the end of your paid access; you keep access until the period you paid for ends and won't be charged again.

You can also cancel through the subscription-management or support route in your Waffo payment receipt.

Within 14 days of a payment, if you haven't used paid features after it, you get a full refund once per customer. Wrong charges, duplicate charges and reports we couldn't deliver are always fixed or refunded and don't count toward that one refund. Details: Refunds and cancellation.

One plan, paid $24.99 a month, $59.97 every 3 months ($19.99/mo) or $119.88 every 12 months ($9.99/mo). Allowances arrive each plan month and don't roll over.

Free results stay recoverable for 48 hours. Signed-in reports stay in your account until you ask us to delete them. Photos are never sold and our AI providers may not train on them. See the Privacy Policy for every retention period.

Email support@showra.app to ask for a copy of your data, a correction, deletion, withdrawal of consent or closing your account. You don't need a subscription. We respond within 30 calendar days of receiving your request.

Points are placed on your photo, then fixed formulas turn them into the 40 measurements; the area scores are worked out from those. The overall score is an estimate for the whole photo, and the AI writes the explanations. Every measurement shows its formula, points and limits.

Email abuse@showra.app with a link to the content or a task reference. We review it and remove content that breaks the acceptable use policy. We aim to give a first human reply within two business days, and an update at least every seven days while a complex report or appeal is open. You can appeal a decision by replying to our email.